Inside Sales Manager - Finance and Investment Industry Opportunity
ServiceLink - Finance and Investment Industry
333 Holiday Dr
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A DAY IN THE LIFEIn this role, you willBuild an industry-leading Inside Sales team to drive revenue growthLead, Coach, and Encourage new sales representativesDevelop processes, identify areas for improvement, and create accountability while ensuring business goals and employee engagement are a focal pointDETAILED JOB DUTIESBuild an industry-leading Inside sales team to drive revenue growthIdentify and implement telephone and operational systems to maximize productivity and drive distributed retail growthLead, Coach and, Encourage new sales representatives to arm them with the knowledge and processes to be succesfulTracking and publishing new order volumes and closings generated by the Distributed Retail Sales Team. Individual results as well as team and regional totals, trends, pipeline characteristics such as spoilage and duration of each type purchase/refi, valuations, title only.Tracking and publishing of Sales Activity for each individual representative contacts to leads, to meetings, follow up meetings, to opportunities, and ultimately to wins. Be able to equate how different types of sales activity equates to a wins (orders placed)In conjunction with Sales Leadership, coordinate the agenda and presenters in support of Dist. Retail Sales Meetings.Research and manage lead sources (a) identifies, locate, and justify the purchase (if necessary) of lead sources such as Loan Officers: Retail, Brokers, Correspondents, Realtors, Real-estate Attorneys. (b) Manage those lists to ensure improved contact quality is maintained, lists are worked by sales representatives.Oversee and Coordinate the onboarding of new Dist. Retail Sales Reps ensure advance activities are completed prior and coordination of the onetime onboarding eventBe able to train sales representatives on how to:Research opportunities within their market, identify different types of lead sourcesUse our CRM to correctly log activities, leads, opportunities and winsUse CRM add on to SFDC in support of contact campaigns where Service Link or the individual sales representative can send potential and current customers correspondence in a variety of areas.Work with marketing relative to developing and expanding our Social Media strategy Facebook, Linkedin, Twitter, etc.Schedule and Conduct a proper conference callUse applications such as business card capture and Titlepro247Connect with operations and legal when a new opportunity arises in order to book the deal more quickly.Generally utilize technology in support of their business development, absolute usage and current team and industry best practicesManage project plans within Visio:Maintain the plan deliverables, dependencies, due dates, status, commentsHost periodic calls with task ownersFollow up on tasks with task owners determine schedule, roadblocks, issuesParticipate in Projects as the Dist. Retail Representative. On our teams behalf represent us, own deliverables, bring questionable matters back for decisions, generally keep the leadership apprised of anything critical.Manage the artifacts in support of this channel of business within SFDC.Acquire and maintain the artifacts and ensure completeness, accuracy and final version are storedBe familiar with those artifacts in order to guide sales and operations team members to materialsOrganize those artifacts so they can be easily identified and acquired by the team membersConnection Link be familiar with the entire SL organization in order to connect Distributed Retail Sale resources to those within the business who own functions Valuations, Title, Closing, Notary Network, Post Closing, Flood, Loan Servicing, TechnologyAll other duties as assignedQualificationsWHO YOU AREYou possessA Passion for training and developing a teamA knack for motivating the team to not only hit but exceed goalsA desire for an opportunity to build, create, and develop a new team in a growing organization with best in industry productsMINIMUM QUALIFICATIONSBachelors degree (B. A.) or equivalent; or two to five years related experience and/or training; or equivalent combination of education and experience.Strong verbal and excellent written communication skills; strong attention to detailKnowledge or experience in mortgage banking, title and residential closings a plusExcellent time management skillsProven ability to develop working relationships at multiple levels of the organizationCollaborative team player with the ability to build consensusAbility to analyze complex concepts and solve problems across domains (business, functional, technical, and operational)A high level of proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project) or other documentation tools. Knowledge of basic SQL driven queries a plus.Ability to handle change and ambiguityEffective in a fast paced environmentSelf directed/motivatedAbility to travel a minimum of 5% throughout the calendar yearAbility to work at a focused and continuous pace. Associated topics: agent, club, dealer, gerber, inbound, inside sales representative, insurance, insurance agent, telemarketer, telephone Associated topics: agent, business, dealer, disney, gerber, inbound, insurance agent, marketing, sales, sales representative
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.