The Business Systems Analyst will be responsible for configuration, set?up, testing, and documentation of various modules of PeopleSoft Campus Solutions according to Harvard s needs. This position will be responsible for translating business requirements into functional solution designs, engaging with stakeholders, and leading independent deliverables and projects. The ideal candidate must demonstrate keen problem?solving ability along with proven leadership and facilitation skills.
Principal Duties and Responsibilities :
Collaborate with the product managers on various activities, including: requirements gathering, application configuration, development of presentation materials, story development, customer outreach, issue management, research, peer outreach, user provisioning, testing and end user training.
Interview key stakeholders and end users to analyze business processes and systems needs; translate business requirements into user stories with supporting test scripts.
Meet with schools to field direct requests, discuss requirements and collaborate on solution design including business process and policy related matters where applicable.
Take a lead role in understanding the operating requirements for delivered products and work with the team to analyze and clarify internal and school operational requirements.
Work with the technical team to review stories and assure that acceptance criteria are well understood as part of the Agile development process.
Share expertise in multiple modules of PeopleSoft Campus Solutions.
Build expertise in Oracle Business Intelligence for operational, analytic, and ad hoc reporting
Develop test scripts and execute testing to ensure new products, enhancements, bug fixes, upgrades and patches function as expected and without introducing regression issues.
Provide functional support during project/release go?lives, which may include occasional evening or weekend work.
Coordinate with Business Analysts to build robust and comprehensive knowledge database in Confluence application.
Assist with general administration, special projects, and perform other related job duties as needed
Typical Core Duties
Work at a high level within a team on most phases of service analysis and consider the business implications of technology applications to the current and future business environment
Collaborate with stakeholders to translate business needs into systems requirements and scoping
Contribute to the definition of systems requirements, conduct gap analysis, and identify feasible alternative solutions that meet defined business objectives
Perform user needs analysis, product evaluation, selection, customization, testing, implementation, and support
Participate in the development of plans and policies for a unit/school
Abide by and follow the Harvard University IT technical standards, policies and Code of Conduct
Minimum of two years' post-secondary education and/or relevant work experience
Strong problem solving and analytical skills.
Excellent communication skills and technical writing ability.
Fluency with Microsoft Office.
Demonstrated ability to learn quickly.
Proven experience with relational databases including SQL
Direct experience with business analysis tools and techniques strongly desired.
Registrarial experience, including hands?on experience with a Student Information System.
Experience with business intelligence / reporting strongly desired.
Solid understanding and demonstrated use of iterative development (preferably Agile) desired. Proven communications and writing ability.
Demonstrated organizational skills, especially with the ability to manage and track a large number of details and facts and understand how each detail fit into the \"big picture\".
Ability to work in a fast?paced, high volume environment; willingness to do what it takes to meet critical deadlines.
Adept at evaluating problems accurately and displaying sound judgment, including measured risks and timely escalation.
Certificates and Licenses
Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred