Position Title: Manager of Risk Investigations
Business Unit:Risk Management
Reports to:Director of Enterprise Fraud Risk Management
This position is primarily responsible for managing staff that performs the investigation of enterprise-wide fraudulent, illegal, regulatory or improper activities by employees or customers of the corporation. This includes financial crimes investigation and interrogation techniques. The incumbent ensures results of investigations fulfill the corporation's legal and regulatory responsibilities and minimizes the corporation's liability and loss. The incumbent also ensures compliance with the Bank Secrecy Act's Suspicious Activity Reporting requirement for fraud incidents.
Manages staff that monitors and reacts appropriately to losses or potential losses caused by any criminal activity or breach of policy, procedures, Code of Ethics and Code of Conduct. Conducts internal investigations as required and interrogations as required to resolve incidents. Performs performance evaluations and provides leadership to team members.
Develops quality control metrics and performance goals for risk investigations. Reviews department and corporate policies and guidelines for process improvements and control enhancements. Provides feedback to the Risk Application Manager on opportunities to update the Risk Model to achieve a higher conversion rate of Alerts to Case to SAR filing.
Resolves as quickly as possible any financial crimes experienced by the corporation and aids in the recovery of losses sustained by the corporation due to internal fraud, identity theft, forgery, check kiting, check fraud, counterfeit currency or robbery. Develop, maintain, and adhere to escalation processes and procedures to ensure senior management involvement in potential loss cases.
Ensures Suspicious Activity Report (SAR) filing for cases are completed accurately and timely as required by the Bank Secrecy Act.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
BA or BS
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent management skills
Excellent communication skills, both written and verbal
Excellent customer service skills
Excellent organizational, analytical and interpersonal skills
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in law enforcement or banking. Prior law enforcement or military investigation experience beneficial. Knowledge of government regulations on bank fraud, theft and misappropriation of funds.
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
Certified Financial Crimes Investigator (CFCI) or Certified Cyber Crimes Investigator (CCCI)
Physical Requirements or Work Conditions Beyond Traditional Office Work:
Frequent driving (car, van, truck)
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